Q)Do you ship internationally?A)Yes, we ship worldwide. If UPS, DHL or FedEx delivers to your country, we will usually ship to it. We can even ship to your DHL, UPS or FedEX account on collect basis. You can also choose to use your own forwarder, we will give the goods to them.Q)How do I determine shipping rates?A)You can call the toll free numbers of the above side courier companies to check or y...

Q Warranty---what is this?A If any product proves defective during this warranty period,Genesis, at its option, either will repair the defective product without charge for parts and labor, or will provide a replacement in exchange for the defective product. In order to obtain sales under this warranty, customer must notify Genesis of the defect before the expiration of the warranty period and make...

Warranty： Significance of Limited Warranty To deliver worry free operation and eliminate the cost associated with the warranty repairs, Genesis offers a Limited Warranty as a standard feature across all major product lines.20-Day Money-Back Guarantee Genesis offers a 20-day money-back return policy. Within 20 days of receiving the items, customers may return an order and obtain a refund. If the or...

Genesis Warranty InformationShenzhen Genesis LLC guarantees all Fiber Optic Patch Cables to be manufactured using only first-class components and provides a Limited warranty against any defects in material and workmanship. Fiber Optic Patch Panels feature a warranty.The warranty does not apply to damage caused by abnormal or unreasonable use of any of the implements (including repairs or alterati...

RETURN OF PRODUCTSClaim on the product defect must be made within the indicated warranty. All returns must be approved by Genesis. and made with the RMA form issued by Genesis along with the return instructions. Otherwise, the returned goods will be refused and warranty void.If you have any questions,pls contact Genesis Staff ;David Email:sales06..........com Skype:gsmdavidWhat's App:+86-13714...

After-sales service policyGenesis will follow the technical specifications provided in the relevant standards for testing or inspection by the local quality inspection department，If the test results failed, or within the quality assurance period,Or if the quantity, quality or specifications of the goods do not conform to the contract, or prove that the goods are defective, including potential defe...

Provide good after-sale service1.Genesis warrants that the goods are brand new, unused, manufactured from state-of-the-art technology and the best materials, and fully comply with the contractual quality, specifications and performance requirements.2.Genesis will ensure that the goods provided are installed properly and that their normal operation and maintenance should have satisfactory performan...

Shenzhen Genesis Technology Co., LtdIf you receive damaged / wrong items or something missing in your order, please contact our Customer Service . Certain information :• Picture Package on / box• Photo of the packing• Photo of the damage / incorrect items customers can send the information above our company.If you have any questions,pls contact Genesis Staff ;David Email:sales06..........com S...